Welcome to the af88 Privacy Policy page. This document forms part of our commitment to the transparency and trust we uphold with every member who joins our platform. We understand that privacy is a fundamental right, not merely a legal requirement — which is why we invest seriously in the infrastructure and practices that protect your data at every level.
This Privacy Policy applies to all users of the AF88 platform, including those accessing via the official website af88.ad or our official mobile app. By registering or continuing to use the platform, you agree to the data collection and usage practices as described in this document.
If you have any questions about how we handle your data, the af88 Privacy team is available via live chat or email. We will respond within 2 business days.
1. Information We Collect
AF88 collects information necessary to provide a secure, personalised, and high-quality service to every member. We only collect data that is genuinely required and do not request excessive information. Below are the categories of data we collect:
| Data Categories |
Example Information |
Primary Purpose |
| Identity Information |
Full name, identity card number, date of birth |
KYC verification & fraud prevention |
| Contact Information |
Email address, phone number, residential address |
Account communications & verification |
| Financial Information |
Bank account details, transaction history |
Deposit & withdrawal processing |
| Usage Data |
Login history, game history, wagering records |
Account security & personalized experience |
| Technical Data |
IP address, device type, browser version |
Fraud detection & security |
2. How We Use Your Data
Every piece of data we collect has a clear and legitimate purpose. af88 does not use member data for purposes unrelated to the provision of platform services. Here are the primary ways we use your information:
- Account Management: Process registration, verify identity, manage login, and maintain the security of your account at all times.
- Financial Transactions: Process deposits and withdrawals securely, verify bank account ownership, and comply with anti-money laundering (AML) legal requirements.
- Experience Personalization: Personalize game recommendations, relevant promotions, and platform content based on your preferences and play habits.
- Security & Fraud Prevention: Detect suspicious activity, prevent unauthorized access, and protect the integrity of the platform for all members.
- Legal Compliance: Fulfil applicable legal and regulatory obligations, including required record-keeping and reporting.
- Service Communications: Send transaction notifications, security updates, promotional alerts (only with your consent), and responses to your support inquiries.
3. Sharing Information With Third Parties
AF88 takes a strictly limited and transparent approach to sharing data with external parties. We never sell members' personal data. Sharing only occurs in the following limited situations:
- Payment Providers: Transaction information is shared with approved payment processors to facilitate deposits and withdrawals. All providers are required to comply with the same rigorous data security standards we uphold.
- Technical Service Providers: Companies that help us operate the platform, such as cloud infrastructure and analytics providers, are bound by strict confidentiality agreements.
- Legal Requirements: When lawfully required by a competent authority, court order, or relevant regulatory body, we will disclose only the minimum necessary information.
- Protection of Our Rights: In cases involving fraud, collusion, or serious threats to the security of the platform and other members, relevant information may be shared with the appropriate authorities.
All third parties that receive af88 member data are bound by contractual data processing agreements. They are prohibited from using that data for any purpose other than what has been agreed with us.
4. Data Security
Protecting member data is a top technical and operational priority at af88. We continuously invest in the latest security infrastructure to ensure your information remains safeguarded against both internal and external threats.
- 256-bit SSL/TLS encryption for all data in transit between your device and our servers, ensuring no one can intercept your communications.
- Sensitive data stored in our database is encrypted using AES-256 encryption, meeting international financial industry standards.
- Role-based access control (RBAC) ensures each staff member can only view data relevant to their role — no excessive access is permitted.
- Automated security scans and penetration testing are conducted regularly by independent security teams to identify and patch any vulnerabilities.
- Intrusion detection (IDS) and intrusion prevention (IPS) systems operate 24/7 to monitor and block suspicious activity in real time.
- Automatic data backups are performed daily to separate locations to ensure service continuity and data recovery in the event of an unexpected incident.
Important: While af88 implements comprehensive security measures, no system can be guaranteed 100% secure. We encourage you to also take precautions by using a strong password and enabling two-factor authentication (2FA) on your account.
5. Cookies & Tracking Technologies
AF88 uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage, and support security functions. Below are the types of cookies we use and their purposes:
- Essential Cookies: Required for core platform functions such as login sessions, security, and navigation. These cookies cannot be disabled as they are critical to platform operation.
- Performance Cookies: Collect anonymized data on platform usage to help us improve speed, stability, and interface usability.
- Functional Cookies: Remember your preferences such as language, display settings, and game preferences so you do not need to reconfigure them each time you log in.
- Analytics Cookies: Helps us understand aggregated usage patterns to plan product improvements. This data is processed anonymously and cannot be attributed to any specific individual.
You can manage your cookie settings through your browser at any time. Please note that disabling certain cookies may affect the functionality of some platform features.
6. Your Rights as a Member
AF88 recognises and respects your rights regarding personal data. You may exercise these rights by contacting our support team at any time. We will process your request within 14 business days.
01
Right of Access
Request a copy of all personal data we hold about you in a readily readable format.
02
Right to Rectification
Update or correct any inaccurate or outdated personal information held in our records.
03
Right to Erasure
Request deletion of your personal data, subject to legal record-keeping obligations.
04
Right to Object
Object to the processing of your data for direct marketing purposes or in certain other situations.
05
Right to Portability
Receive your data in a structured, machine-readable format for transfer to another platform if needed.
06
Right to Restrict Processing
Request that we restrict the processing of your data in specific situations while a dispute is pending resolution.
7. Data Retention Period
AF88 retains your personal data only for as long as necessary to fulfil the purpose of collection or to comply with legal obligations. Once the retention period expires, data will be securely deleted or anonymised.
- Active Account Data: Retained for the duration of your active account and for 6 years after account closure to meet regulatory compliance requirements.
- Financial Transaction Records: Retained for 7 years in accordance with applicable financial and anti-money laundering legal requirements.
- Support Communication Logs: Retained for 2 years for reference and customer service improvement purposes.
- Cookie & Analytics Data: Session data is deleted after logout; aggregated analytics data may be retained longer in anonymised, non-identifiable form.
- KYC Documents: Retained for the duration of the active account period plus 6 years after closure, or longer if required by an active investigation or court order.
8. Children's Privacy
The AF88 platform is an exclusive service for individuals aged 18 and above. We do not intentionally collect, process, or store personal data from minors.
- The af88 registration process requires age verification through a strict KYC procedure. Any account found to belong to an individual under 18 will be terminated immediately.
- If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that information from our records.
- Parents or guardians who suspect their child has registered an account at af88 are encouraged to contact our support team immediately for follow-up action.
9. Amendments to This Privacy Policy
AF88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. We are committed to notifying you of any significant changes.
- Significant changes to this policy will be communicated via in-platform notifications or email to your registered address at least 7 days before the effective date.
- The "Updated" date at the top of this page will always reflect the latest version of our Privacy Policy for your reference.
- Continued use of the platform after the effective date of any amendment constitutes your acceptance of the updated policy terms.
- Previous versions of the Privacy Policy are available upon request — contact our support team if you require a record of a past version for reference purposes.
10. Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or af88's handling of your personal data, our team is here to help. We take every privacy inquiry seriously and aim to respond within the stated timeframe.
- Live Chat 24/7: The fastest way to reach us — available directly within the AF88 platform at all times with minimal wait.
- Privacy Email: Send your written enquiry to [email protected] — we will respond within 2 business days.
- Response Time: Data rights requests will be processed within 14 business days. Cases requiring further investigation may take up to 30 business days.
The af88 Privacy Support team operates 24 hours a day, 7 days a week. No need to wait — help us help you by reaching out directly via in-platform live chat.
FAQ
FAQ About Privacy Policy
Absolutely not. af88 does not share, sell, or rent member personal data to any third-party advertising or marketing companies. Any marketing communications you receive from us are based solely on our own internal data and are only sent if you consented to receive them during registration or through your account settings.
Yes, you have the right to request deletion of your personal data. However, certain limitations apply — we are legally required to retain financial transaction records and KYC documents for the period stipulated by regulatory authorities. Once that period has elapsed, or for data not subject to retention obligations, we will delete your data within 30 business days from the date the request is received.
AF88 does not store bank card or credit card details directly on our servers. All financial transactions are processed through certified payment providers that comply with PCI DSS (Payment Card Industry Data Security Standard). The only payment information we store is your bank account number for withdrawal purposes, and it is encrypted using AES-256 encryption in our database.
When you close your AF88 account, your access to the platform will be terminated immediately. Your personal data will be retained in our systems for the period required by law — typically 6 to 7 years for financial and KYC records. After this period, your data will be automatically and permanently deleted or anonymised. You may contact us at any time to request written confirmation of your data status.
Yes, the af88 mobile app applies the same level of protection as the web version — including 256-bit SSL encryption for all data communications, secure session authentication, and protection against common cyber threats. Our app also supports biometric authentication (fingerprint or facial recognition) as an additional security layer for accessing your account on mobile devices.
You can unsubscribe from marketing emails at any time in two ways: first, click the "Unsubscribe" link at the bottom of any marketing email we send; or second, log in to your account and update your notification settings under the Profile section. Changes will take effect within 48 hours. Please note that opting out of marketing emails will not affect important transactional emails such as deposit confirmations, withdrawals, and account security notices.