Welcome to AF88. This Terms and Conditions document constitutes a legally binding agreement between you ("Member" or "User") and AF88 ("Platform", "We"). By registering for or using the af88 platform — whether via the website af88.ad or our official mobile app — you agree to be bound by all provisions contained in this document.
We have made every effort to present these terms and conditions in language that is easy for all Malaysian users to understand. If you disagree with any part of these terms, please stop using the platform immediately and contact our support team for further assistance.
Important: These Terms and Conditions are a living document that may be updated from time to time. Members will be notified via email or platform notification when significant changes occur. Continued use after an amendment means you accept the updated terms.
1. Acceptance of Terms
By accessing or using the AF88 platform, you confirm that you have read, understood, and agreed to fully comply with these Terms and Conditions. This acceptance covers all game rules, privacy policies, and promotional guidelines published by AF88.
- You must be at least 18 years old to use the AF88 platform in any capacity.
- Use of this platform is for entertainment purposes and must comply with local laws applicable in your region.
- AF88 reserves the right to decline registration or terminate any individual's account without providing detailed reasons, subject to our sole discretion.
- These terms supersede all prior agreements or understandings between you and AF88 regarding use of the platform.
2. Registration & Account Management
The account registration process at AF88 is designed to ensure the security and legitimacy of every member. We implement strict KYC (Know Your Customer) procedures to protect all parties involved in our platform ecosystem.
- Each individual is only permitted to hold one account only. Owning multiple accounts may result in the termination of all associated accounts and forfeiture of balances.
- All information provided during registration must be accurate, current, and truthful. Providing false information is a serious violation of these terms.
- Identity verification (KYC) is required before your first withdrawal. Documents typically required include a national ID and proof of address.
- You are solely responsible for keeping your account username and password confidential. AF88 is not liable for any losses resulting from unauthorised access caused by your own negligence.
- Accounts inactive for 12 consecutive months may be subject to a monthly administration fee or closure at AF88's discretion.
AF88's KYC process is designed to protect you, not to inconvenience you. All submitted documents are encrypted and stored securely in accordance with the highest data protection standards.
3. Deposits & Withdrawals
AF88 supports a variety of payment methods popular in Malaysia to make your deposits and withdrawals easy. All financial transactions are processed through fully secure and encrypted channels.
- Minimum and maximum deposit amounts depend on the selected payment method and will be clearly displayed on the deposit page before the transaction is made.
- Successful deposits are processed in under 3 minutes for supported payment methods. Any delays caused by banks or payment providers are beyond AF88's control.
- Withdrawals for standard members are processed within 30 minutes after verification. VIP members enjoy express processing at faster speeds according to their membership tier.
- Withdrawals may only be made to a bank account or digital wallet registered under the same name as your AF88 account. This is a security measure to prevent money laundering.
- AF88 reserves the right to delay or withhold withdrawals for security review or KYC compliance purposes. In such cases, you will be contacted for further verification.
- Any attempt to deposit funds from unauthorized sources or through third-party accounts will result in immediate account suspension.
4. Bonuses, Promotions & VIP Program
AF88 offers a wide range of bonuses and promotions designed to add value to your gaming experience. All bonuses are subject to wagering requirements that are clearly stated before any claim is made.
- Each bonus has its own wagering requirements (rollover) that must be met before wins can be withdrawn. These requirements will be clearly displayed on the relevant promotions page.
- Bonuses cannot be combined with other promotions unless explicitly stated in the relevant promotion's terms.
- AF88 reserves the right to void any bonus if there is evidence of abuse, fraud, or any attempt to manipulate the promotions system.
- The AF88 VIP Program comprises 5 tiers — Bronze, Silver, Gold, Platinum, and Diamond — with increasing benefits at each tier, including cashback, express withdrawals, and exclusive rewards.
- VIP upgrades happen automatically based on total wagering within a set period. Tier downgrades may occur if wagering activity falls below the required threshold.
- All promotions are subject to their own specific terms and may be amended or withdrawn by AF88 at any time without prior notice.
Reminder: Always check the wagering requirements before claiming any bonus. Our support team is ready to clarify any terms that are unclear — reach us via 24/7 live chat.
5. Game Rules
All games offered on the AF88 platform use a Random Number Generator (RNG) that has been certified by independent international bodies. This ensures every game result is truly random and cannot be manipulated by any party.
- Members must comply with the specific rules of each game as displayed within the respective game interface. AF88 is not responsible for outcomes arising from a misunderstanding of game rules.
- The use of automated software (bots), scripts, or any method that provides an unfair advantage is strictly prohibited and may result in account termination.
- Collusion between players in table games or poker is a serious violation. AF88 uses advanced detection systems to identify collusion activity.
- In the event of a technical disruption during an active game session, AF88 will endeavour to restore the game to its last valid state. If restoration is not possible, all active bets will be fully refunded.
- Game results issued by the AF88 system are final and cannot be contested, unless there is clear evidence of a technical failure that can be verified by our technical team.
6. Account Security
The security of your account is a shared responsibility between you and AF88. We provide state-of-the-art security infrastructure, but you are also required to take reasonable precautions to protect your account.
- Use a strong and unique password for your AF88 account. We recommend a combination of uppercase letters, lowercase letters, numbers, and symbols.
- Enable two-factor authentication (2FA) for an extra layer of protection. This feature is available in your account security settings.
- Never share your login credentials with anyone — including family members. AF88 will never ask for your password via email or live chat.
- If you suspect your account has been accessed without authorisation, contact our support team immediately via live chat to temporarily freeze your account.
- AF88 uses real-time activity monitoring to detect suspicious logins from unrecognised devices or locations.
7. Privacy & Data Protection
AF88 respects the privacy of every member and is committed to protecting your personal data in accordance with international data protection standards. Further details on how we collect, use, and protect your data can be found in the Privacy Policy ours.
- The personal data you provide is used solely for account management, transaction processing, KYC verification, and platform-related communications.
- AF88 will not sell, rent, or disclose your personal data to third parties for marketing purposes without your consent.
- All data is stored on servers protected with 256-bit SSL encryption and strict access controls.
- You have the right to request a copy of the personal data we hold about you, or to request its deletion, subject to record-keeping obligations prescribed by law.
8. Responsible Gaming
AF88 recognises that gambling can carry risks if not done responsibly. We are committed to providing a safe environment and helping our members maintain control over their gaming habits.
- Members may set daily, weekly, or monthly deposit limits through the account settings section. Limits take effect immediately and can be lowered right away, but increasing a limit requires a 24-hour waiting period.
- The loss limit option allows you to set a maximum amount you can lose within a specified period before access to games is automatically restricted.
- The "temporary break" feature allows you to take a break from the platform for 24 hours, 1 week, or 1 month without permanently closing your account.
- Self-exclusion is available for periods of 6 months to 5 years for those who feel the need to take a complete break. Contact our support team to activate this option.
- AF88 will never send promotions to members who have activated self-exclusion or responsible gaming limits.
If you or someone you know needs help with a gambling problem, the AF88 support team can assist you in finding suitable resources and support organisations in Malaysia.
9. Account Termination & Suspension
AF88 reserves the right to suspend or terminate any member's account under certain circumstances. Likewise, members may close their own account at any time by contacting our support team.
- An account may be temporarily suspended for security review, KYC verification, or investigation of suspicious activity. The suspension period will not exceed 14 working days unless a more in-depth investigation requires otherwise.
- Violations of these terms and conditions, including fraud, collusion, or the use of unauthorized software, may result in account termination without warning and forfeiture of any balance associated with fraudulent activity.
- If you wish to voluntarily close your account, any valid balance will be returned to you once all withdrawal conditions are met and KYC verification is complete.
- AF88 will notify you via your registered email if your account is terminated for reasons other than a terms violation, along with guidance on how to appeal the decision if you believe it was made in error.
10. Liability Limits
AF88 strives to provide a stable, secure, and reliable platform at all times. However, there are certain limits to our liability that you should understand before using the platform.
- AF88 is not liable for any indirect, incidental, or consequential losses arising from use of the platform, including temporary technical failures or internet service disruptions.
- In the event of a technical disruption affecting game outcomes, AF88 will carry out a fair recovery procedure and make a final decision based on valid server records.
- AF88 does not guarantee that the platform will always be free from interruptions or errors. Scheduled maintenance will be communicated in advance where possible.
- AF88's maximum liability to any member in any situation shall not exceed the total amount deposited by that member in the 30 days preceding the claim.
11. Amendments to Terms and Conditions
AF88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on the platform, unless a different effective date is specified.
- Significant amendments will be communicated to members via in-platform notifications or email to the registered address at least 7 days before the effective date.
- Continued use of the platform after an amendment's effective date is considered acceptance of the revised terms without the need for a signature or additional confirmation.
- A history of terms amendments will be retained and may be requested by members for reference purposes. Contact our support team to obtain a previous version of the terms if needed.
- The Bahasa Melayu version of this document is the official version applicable to all members from Malaysia. In the event of any discrepancy between language versions, the Bahasa Melayu version shall take precedence.
For any enquiries regarding these Terms and Conditions, please contact our support team via 24/7 live chat available on the platform. We are ready to help you understand any provisions that may be unclear.
Frequently Asked Questions
Frequently Asked Questions About Terms & Conditions
No. Each individual is only permitted to hold one af88 account. Owning multiple accounts is a serious violation of our terms and may result in the termination of all associated accounts and forfeiture of any balances accumulated through such unauthorized activity.
Wagering requirements refer to the amount you need to wager before wins from a bonus can be withdrawn. For example, if the wagering requirement is 20x for a RM100 bonus, you need to place bets totalling RM2,000 before the bonus funds can be converted to withdrawable cash. These requirements vary for each promotion and will be clearly stated on the relevant promotions page.
The KYC verification process is typically completed within 1 to 3 working hours after the required documents are submitted completely and clearly. Ensure all submitted documents are legible, uncut, and in an accepted format (JPG, PNG, or PDF). VIP members enjoy express KYC processing.
You can use the "Forgot Password" function on the login page to reset your password via your registered email. If you no longer have access to that email, contact our support team via live chat and we will guide you through the identity verification process to securely recover your account access.
Yes, you are entitled to appeal a suspension or account termination decision if you believe it was made in error. Contact our support team via live chat or email, including your account details and the reason for your appeal. Our team will review your case within 3 to 5 business days and provide a written response.
You can activate deposit limits, loss limits, a temporary break, or self-exclusion through the "Account Settings" section after logging in. Limits can be lowered immediately, but increasing a limit requires a 24-hour waiting period as a protective measure. For long-term self-exclusion, please contact our support team directly.